To call Andrea an "exceptional professional" would be a gross understatement of how extraordinary this woman truly is. Simply put, Andrea is a visionary. In my career, I have never seen anyone have the ability to clearly and concisely deliver a message to all levels of the organization and effectively as she can. It doesn't matter if she is communicating to C-Level executives or front line employees, everyone who is fortunate enough to spend time watching her in action will leave changed by her boundless enthusiasm, passion, and knowledge of our healthcare system. Without even a shred of doubt, I feel secure in the future of American healthcare knowing that Andrea will be one of the brilliant minds leading the way for all of us. Simply put, there is no one better.

I’ve worked with Rachael in both an individual and a team capacity. Individually, she’s been an amazing thought partner in bridging some of the challenges of being Chief of Staff. We’ve hired her to do a coaching session for our executive team on communication. Through her use of the Predictive Index, she created the space and framework for dialogue and foundational that helped create more candor and trust between our executives.

Andrea is a high-energy, passionate, mission-driven leader who understands the critical importance of leadership and team development. Andrea has been incredibly impactful helping leaders become more effective in engaging their teams in the process of improving performance.

I participated in a leadership coaching series led by Rachael and found it to be a unique and valuable experience. Rachael used our group’s time together efficiently to guide us through the tenants of various leadership styles and apply them to each of our specific roles and priorities. I completed the series having implemented several of the concrete tools and ideas we discussed with my team, with positive results. I wholeheartedly recommend Rachael as a leadership coach and group facilitator!

Andrea is the best of the best! I have had the privilege to work with Andrea driving excellence with several initiatives. In partnering with Andrea we had an increase across the market for Press Ganey Scores as it relates patient registration questions. We enhanced communication and sharing between facilities, problem solving, process and quality improvements. In addition our Employee Engagement scores increased by 20% from prior year. She is a skilled, strategic, servant leader driving experience, productivity, building cultures while increasing employee engagement and leadership effectiveness.

Rachael has a strategic mindset complemented by a process-driven approach. She has the ability to think big picture and then focus in on operational issues and improvements. She is incredibly flexible, productive and collaborative. She brings her whole self to everything she does, and her authenticity instills confidence and trust in those lucky enough to work with and for her.

This was a great workshop & it was wonderful seeing & learning from Andrea Herbert again. You are truly an impactful, insightful & inspirational leader. Also very nice meeting & learning from Rachael Gass as well. Thank you so much for sharing your knowledge.

Rachael skillfully guided our team through a great discussion on values and how we can best serve our community when we live out the values we believe in as an organization. Rachael’s sense of humor and kindness led to an immediate connection with everyone in the room during our time together; this created an environment of trust that was crucial to open discussion and led to meaningful insight. We will invite her back and I highly recommend her to other organizations looking to bring in a consultant.

As a transformational leader and innovative coach, Rachael is committed, thoughtful, deliberate, and highly accomplished in conceptualizing and articulating a clear, strategic vision for her team. She deftly leverages evidence-based methods in driving results, and leads by exemplifying the high emotional intelligence, passion, and humbleness she inspires in anyone who has had the opportunity to work with her.

Andrea was instrumental in helping my leadership team deliver better employee engagement and improved my team's operational performance by driving a team environment, building a bridge between leaders and their teams as well as motivating my leaders towards servant leadership. She has an incredible skill of connecting with all different types of leaders because she meets people where they are. We saw double-digit improvements in our employee engagement and surpassed our financial targets. Andrea is a pleasure to partner with and has a deep passion to deliver success.

Andrea’s passion and skills were developing teams and organizations to be highly successful. Her expertise in Lean Management Principles and Customer Experience help teams understand the journey ahead to achieve their desired goals. No matter with executives or frontline team members Andrea is able to make connections and drive a customer based culture.