In this episode, CEO of Mid Oregon Credit Union, Kevin Cole, shares his journey toward cultivating a vibrant organizational culture. He discusses how intentional leadership and actionable behaviors can enhance employee engagement and retention. Kevin highlights the significance of humility, self-awareness, and effective communication in driving growth. With an impressive 96 Net Promoter Score, he demonstrates how friendly service and responsiveness can transform challenges into opportunities.
Previous
Previous
A Guide to Leadership: Effective Succession Planning and Team Empowerment
Next
Next